Privacy Policy

Estilo Commercial Pty Ltd (ABN 28 105 381 253) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, make a purchase, or otherwise interact with us.

Last updated: [22/09/2026]

1. Information We Collect

We collect personal information necessary to provide our products and services, including:

Name, email address, phone number, and delivery address
Billing and payment details (processed securely by third-party providers)
Account login details (if applicable)
Purchase history and communication preferences
Website usage data via cookies and analytics tools
Website and product browsing activity linked to your account when you are logged in

2. How We Collect Information

We collect information through:

Website forms, checkout pages, and account registrations
Email communications or customer service interactions
Automated tracking tools such as cookies and analytics
Marketing integrations with platforms such as Google, Meta, and Mailchimp

3. Use of Information

We use your information to:

Process and deliver orders
Communicate order updates or product information
Improve website functionality and customer experience
Send email newsletters and marketing communications (where you have opted in)
Conduct remarketing and advertising campaigns through approved platforms

4. Marketing and Analytics

We use third-party services including:

Google Analytics and Google Ads
Meta Pixel (Facebook/Instagram)
Pinterest for WooCommerce
TikTok for Business
Mailchimp for WooCommerce

These services may use cookies or similar technologies to collect aggregated data about user activity. When you are not logged in, this data is not linked to your identity. See Section 5 below for how this differs when you are logged into your account. You can manage cookie preferences through your browser settings.

5. Logged-In Account Analytics

When you are logged into your Estilo account, we link your website activity (such as pages and products viewed) to your account using a unique account identifier. This lets us understand how individual customers use our website and interact with our products.

We do not send your name, email address or other directly identifying details to our analytics provider (Google Analytics) as part of this process. However, because Estilo can match the identifier back to your account, this activity is treated as personal information under the Privacy Act 1988.

If you do not want your logged-in activity linked to your account in this way, contact us at [email protected] and we will disable this tracking for your account.

6. Overseas Disclosure

Some of the third-party services we use, including Google Analytics, Google Ads, Meta, TikTok and Mailchimp, are based overseas, primarily in the United States. Where practicable, we take reasonable steps to ensure these providers handle your information in a manner consistent with the Australian Privacy Principles.

7. Data Retention

We keep personal information for as long as needed to fulfil the purposes described in this policy, or as required by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Complaints

If you have concerns about how we handle your personal information, contact us at [email protected] and we will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Email Marketing

If you subscribe to our newsletter or make a purchase, your email address may be used for marketing updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly at [email protected].

10. Data Storage and Security

Your personal data is stored securely within our website platform and third-party integrations. We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

11. Disclosure to Third Parties

We may share limited information with trusted service providers, including:

Payment processors (e.g. Stripe, WooCommerce Payments)
Delivery partners and couriers
Email and marketing platforms (e.g. Mailchimp)
Website hosting and analytics providers

All third parties are required to handle data in compliance with the Privacy Act 1988 (Cth).

12. Access and Correction

You may request access to, or correction of, your personal information by contacting us at [email protected]. We will respond to such requests within a reasonable timeframe.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact

Estilo Commercial Pty Ltd
Level 1, 192 Waymouth Street, Adelaide SA 5000, Australia
Email: [email protected]

For more information on how we handle personal data, please refer to our Terms & Conditions.